The Language of Emotional Intelligence

By Sk. Reazul Islam

In a hectic world where technology is evolving at a faster rate, where artificial intelligence (AI) and robots can handle basic humans tasks. Where conflicts routinely break out, and where long-term relationships seem to be harder to maintain. Emotional intelligence is more important than ever.

Emotional Intelligence (EI) or Emotional Quotient (EQ) refers to an individuals’ capability to understand, manage, and use their own emotions and those of the people around them in positive ways. Emotional intelligence is the ability to distinguish between different feelings and identify and understand them to communicate effectively, empathize with others, relieve stress, conquer challenges, and defuse conflict.

EQ determines a person’s overall success when it comes to work, relationships, and general well-being. Research shows that EQ accounts for nearly 90 percent of what moves people up the ladder. People with high EQ earn $29,000 more per year, on average than those with low EQ.

EQ is one of the top 10 job skills required for workers to thrive in 2020. In the age of artificial intelligence and automation, emotional intelligence may be not only what saves us from the robots, but it may also be what saves us from ourselves. There’s got to be a first step: identifying whether your EQ is low or not. Here’s how you will know –

1. Are you quick to judge?

People with low EQ often jump to conclusions quickly because they don’t have a good understanding of how to read other people’s emotions or their own. Since those who judge are typically negative and impulsive, they may form a negative impression of someone before assessing the context of a situation and their initial emotions for truth and accuracy. Sadly, what they may be left with is a distorted view of something or someone.

2. Do you have a hard time accepting criticism?

Taking criticism can wreak havoc emotionally on a person who lacks EQ. However, in honest, self-confident, high-EQ individuals, it is much easier to accept criticism because they are able to process their emotions, assess their strengths and weaknesses, and take note of something they need to improve on.

 3. Do you increasingly feel stressed or anxious?

I’m not negating stress–we all experience some level of it; it is inevitable. But people with high EQ, as opposed to their low-EQ counterparts, have the capacity to get perspective on a situation, seek input from various angles, and practice mindfulness before spiraling down the devious path of anxiety.

4. Are you a bad listener?

Low-EQ individuals lack empathy; they often neglect to listen to the opinions and thoughts of others to consider another point of view. Recent research published in Harvard Business Review supports evidence that leaders who listen well “are perceived as people leaders, generate more trust, instill higher job satisfaction, and increase their team’s creativity.”

 5. Do you find it hard to recover from mistakes?

High-EQ individuals are resilient; low-EQ individuals’ dwell on mistakes and have a tough time bouncing back. To these people, I offer one simple solution that will change your world for the better: Heal from the hurt, learn from your mistake, let go of the past, and move on to your glorious future.

The good news is that emotional intelligence is a learnable skill. Emotional intelligence is the ability to interact effectively with other humans. Yes, EQ has several components, such as awareness, perception, and regulation, but at its core, it’s about whether you can lead through empathy, influence, and collaboration. It’s the way you convey your knowledge, skills, and experience to generate performance and results.

This article written by Sk.Reazul Islam from Bangladesh was submitted as a part of APYouthS’ Article Submission program. We are calling for enthusiastic and impassioned youths in Asia-Pacific who are willing to share their opinions on current situations of the world. Submit your article now through

Disclaimer: The opinions expressed in this article are those of the author and do not reflect the official stance of Asia-Pacific Youth Service.

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